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Transforming Finance: The Role of a Financial Technology Company in the Digital Age

Strategy Driven

The innovations are endless, from peer-to-peer payments to automated portfolio managers and trading platforms. Finance digital transformation involves leveraging cutting-edge technologies for better operational efficiency and enhanced strategic decision-making. FinTech companies are putting a new twist on financial concepts.

Finance 101
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The Scale of the Climate Catastrophe Will Depend on What Businesses Do Over the Next Decade

Harvard Business Review

The Intergovernmental Panel on Climate Change (IPCC) issued an important new report about how dire the consequences of climate change are becoming , and how fast we need to move to avoid the worst. This week, the report came back, and it’s not pretty. °C (3.8°F) °C (2.7°F). °C (1.8°F) °C (2.7°F)

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Customer Service in the Age of the Internet of Things

Harvard Business Review

Today, innovative customer service means being able to contact a company on multiple platforms — not just by phone, but via email, web, Twitter, Facebook, and mobile devices. Self-service knowledge bases — or your online customer resources for product information, FAQs, and how-to''s — will not only reside on web portals.

FAQ 8
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What to Do When Your To-Do List Is Holding Up Your Team

Harvard Business Review

Tara was a talented senior editor known for her innovative ideas and quality work. In our first coaching session, Tara told me her workload had swelled to massive proportions when the company shifted its market strategy and technology. Create a daily report of what you completed to close the loop. Peter Bregman.

Team 8