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Effective Communication: Begin With The End In Mind | Guy Harris.

The Recovering Engineer

MARCH 18, 2010

I have seen this concept discussed in a number of ways and in a variety of contexts. He has degrees in Chemical Engineering and he served as a Nuclear Engineering officer in the U.S. Reply Effective Communication: Begin With The End In Mind : Guy Harris … Information says: March 19, 2010 at 2:35 am [.] Get updates in an RSS reader.

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Scaling Customer Service as Your Startup Grows

Harvard Business Review

SEPTEMBER 11, 2017

Don’t let your engineers hack together workarounds that will need to be maintained down the road; provide real engineering solutions to the types of problems new software has. Before you hire a data scientist or implement expensive machine learning software, have a face-to-face conversation with 15 customers. What not to do.

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