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The Largest Risk (and Opportunity) Investors Are Ignoring

Harvard Business Review

Tackling climate change — and thus keeping the world inhabitable — is an achievable goal, but it will become prohibitively expensive if we wait to act. Economy Finance Sustainability' This is the key message from a leaked United Nations study that The New York Times reported on last week. coal market.

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Before You Link Pay to Customer Feedback: Five Essentials

Harvard Business Review

Your customer metrics must correlate with financial and strategic goals. Your CFO and finance team can take a leadership role here. Unless line managers and finance really believe in the link between customer feedback and business outcomes, your incentive system won't last long. Truly reliable feedback and metrics.