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Get Your Boss Out of Your Bedroom

Harvard Business Review

But that's how the current kerfluffle over employer-provided health insurance covering contraception feels to me — about as comfortable as sitting down with my boss to talk Cialis. And yet this illusion to which we so desperately cleave — health care is a private industry! Actually, none of that has ever happened.

Kaplan 19
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Intelligent Redesign of Health Care

Harvard Business Review

The health care industry has survived economically by cross-subsidizing margin shortfalls in one activity with the revenues generated from others. Kaplan and Michael E. Project team members with finance expertise contribute by supplying the cost rate for each person and equipment involved in the care processes.

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Strong Patient-Provider Relationships Drive Healthier Outcomes

Harvard Business Review

“The proper goal for any health care delivery system is to improve the value delivered to patients … To properly manage value, both outcomes and cost must be measured at the patient level,” Harvard’s Robert Kaplan and Michael Porter tell us. SCF’s focus on relationships is mirrored in its approach to finance.