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Get Your Boss Out of Your Bedroom

Harvard Business Review

And I needed the kind of advice that only a manager can give. But that's how the current kerfluffle over employer-provided health insurance covering contraception feels to me — about as comfortable as sitting down with my boss to talk Cialis. Actually, none of that has ever happened. Thank heavens.) Thanks, guys!).

Kaplan 19
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Intelligent Redesign of Health Care

Harvard Business Review

As we move forward we need to be mindful of two principles that must be at the heart of any fundamental health care reform: “no margin, no mission” and “if you can’t measure it, you can’t manage it.” Kaplan and Michael E. Why Less Choice Is More in Health Insurance Exchanges. Doubts About Pay for Performance in Health Care.

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Strong Patient-Provider Relationships Drive Healthier Outcomes

Harvard Business Review

“The proper goal for any health care delivery system is to improve the value delivered to patients … To properly manage value, both outcomes and cost must be measured at the patient level,” Harvard’s Robert Kaplan and Michael Porter tell us. But, why do we only define patient value by outcomes and cost?