article thumbnail

The Rise of the COO

Harvard Business Review

COOs are relatively common in service industries such as financial services, energy, information technology and telecommunications, but in manufacturing sectors — such as automotive, chemical, and pharmaceutical companies — they are relatively rare.

COO 12
article thumbnail

Corporations Need a Better Approach to Public Policy

Harvard Business Review

telecommunications or food safety or healthcare or aerospace or energy/environment). Their business school education and their initial experience within narrower company functions ( e.g., marketing, manufacturing, finance) may leave them unprepared. They can be cross-cutting issues which impact the whole corporation (e.g.,