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Stop Trying to Predict Which New Products Will Succeed

Harvard Business Review

When is it possible to predict a product’s success? How you answer this question may be the most important factor in how you design your product development process — and, ultimately, in whether your business succeeds or fails. Is market performance predictable for a specific product or class of products?

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Innovating the Toyota, and YouTube, Way

Harvard Business Review

By sheer happenstance, I had just gotten a copy of Gemba Walks , a collection of essays by James Womack , a co-author of the automotive classic The Machine That Changed The World and a pioneering importer of Toyota-inspired lean production insights and methodologies to America. What does it mean for your company and industry?

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Britain’s Patient-Safety Crisis Holds Lessons for All

Harvard Business Review

They created and maintained a close connection to frontline staff — what Jim Womack , the expert in lean production and thinking, calls “going to gemba ” — Japanese for “the actual place.”. Their attention was on their finances — understandable and even appropriate these days.

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