Forrester Globalization Leadership Operations 
Skip Prichard
JULY 19, 2021
Whether you are new to studying leadership or have practiced and studied it for many years, I am sure you will benefit and enjoy the leadership lessons today’s post provides. One of your first leadership lessons is “A subordinate’s trust in their leader is the most important factor in the success of any organization.”
Coaching Tip
JANUARY 26, 2013
With about $33 billion in global revenue last year, Mars would be in the top 100 of the Fortune 500 , ahead of McDonald's, Starbucks, and General Mills. It is still 100% family-owned -- now by the three elderly offspring of Forrest Mars Sr., These operational managers' value to Mars is they initiate or design positive changes.
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Harvard Business Review
APRIL 19, 2016
Winning over Indian consumers seems to officially have become one of the global tech industry’s Next Big Things. Forrester Research reports that online spending in India will grow to nearly $75 billion by 2020, from $12.1 We’ve seen some creative efforts from global tech giants already — some of which were foiled.
Harvard Business Review
SEPTEMBER 11, 2017
companies can’t fill their open positions, according to a McKinsey Global Institute study that found that analytical, engineering, and management roles are the hardest to fill. Adaptable Processes Identify and modify key business processes, policies, and procedures to align with the new ways of operating.
Harvard Business Review
APRIL 18, 2011
While many of these executives hold the title of Chief Customer Officer, others go by names like Chief Client Officer (at OptumHealth), Chief Experience Officer (at Cigna), Executive Vice President, Member Experience (at USAA), or Chief Global Customer and Marketing Officer (at Dunkin' Brands). Senior leaders are in a new position.
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