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2018 Workforce Forecast | Herman Group

Chart Your Course

In fact, according to the global staffing agency Ranstad, “many workers are seeking project or consultant-based work, with as much as 61 percent of the workforce choosing agile* careers by 2019” Greater use of Big Data in HR. Shortage of data scientists encourages innovative solution. Archived editions are posted at [link].

Trends 100
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Distinguish Yourself from the Market, Not Just Other Applicants

Harvard Business Review

If you're an experienced professional, it can be tough to find a job in today's market. She was a training manager for a large corporation, advising middle and senior managers on career development. The market dynamics that pushed her out of a job were happening across the whole marketplace for her profession.

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84% of B2B Sales Start with a Referral — Not a Salesperson

Harvard Business Review

Sales reps, according to Forrester , tend to prioritize a sales agenda over solving a customer’s problem. If organizations don’t change their outdated thinking and create effective sales models for today’s digital era, Forrester warns that 1 million B2B salespeople will lose their jobs to self-service e-commerce by 2020.

B2B 16
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The Rise of the Chief Customer Officer

Harvard Business Review

While many of these executives hold the title of Chief Customer Officer, others go by names like Chief Client Officer (at OptumHealth), Chief Experience Officer (at Cigna), Executive Vice President, Member Experience (at USAA), or Chief Global Customer and Marketing Officer (at Dunkin' Brands). Senior leaders are in a new position.

B2C 15
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Engaging Employees in Health Care Data Security

Harvard Business Review

Healthcare data is also highly prized on the black market because there are so many lucrative ways to use it fraudulently, so it’s often a more attractive target than financial or other personal data. Healthcare is a high stress environment, where, understandably, information security training is often not the top priority.

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How Companies Can Learn to Make Faster Decisions

Harvard Business Review

Managers at the aerospace manufacturer wanted to make faster decisions for one of their big clients — NASA — by finding alternatives to the high volume of meetings and cumbersome spreadsheets used for tracking projects. At this company, each product had 250 variations for global distribution, so the complexity quotient was high.