Strategy Driven

MARCH 15, 2023

It’s not uncommon for retail stores to introduce customer loyalty programs – examples include Amazon Prime and Starbucks Rewards – or use marketing tools, e.g., ReferralCandy. Leverage customer trends and marketing forecasting to improve your advertising campaigns. Well-trained sales reps will easily achieve their daily goals.

Retail 102

Retail Tips Succession Management 102

CEO Blog

JUNE 3, 2012

John Travolta said no to Forrest Gump , and Gwenyth Paltrow told James Cameron that The Titanic , was not her cup of tea. Running the Gauntlet is a personal recommendation by the former Chief Marketing Officer of Kodak, Jeffrey Hayzlett, on how company “change-agents” should strive to lead, drive change, and grow profits. Probably not.

Forrester 124

Forrester Long-term Follow-up Books 124

Eric Jacobson

JANUARY 4, 2021

Mangers, leaders, and CEOs are grappling with the same—noisy toddlers, spouses who are also navigating unprecedented schedules, faulty technology, etc. But as you grow, you’ll need specialists on the team: great salespeople, creative marketers, and robust techies. which has given employers a deeply humanistic view of those they manage.

Advice 122

Advice How To Forrester Incentives 122

Harvard Business Review

NOVEMBER 8, 2016

Sales reps, according to Forrester , tend to prioritize a sales agenda over solving a customer’s problem. If organizations don’t change their outdated thinking and create effective sales models for today’s digital era, Forrester warns that 1 million B2B salespeople will lose their jobs to self-service e-commerce by 2020.

B2B 18

B2B Forrester Media Content 18

Harvard Business Review

APRIL 17, 2015

“Death of a B2B Salesman,” a new report from Forrester Research , lends urgency to the need for companies to rethink and radically transform their sales models by incorporating digital media into their processes. Contrary to what these findings — and Forrester’s prediction that “1 million U.S.

B2B 8

B2B Forrester Telemarketing Media 8

Harvard Business Review

JULY 16, 2014

Recently I’ve been having a very hard time talking to students, executives, and business leaders about information technology. As a consequence, CIOs work on go-to-market strategies as well as on acquiring and retaining new customers. With the cloud, business units can take responsibility for their own technology. No problem.

CIO 11

CIO Information Technology Forrester Technology 11

Harvard Business Review

JUNE 27, 2013

In a recent Forrester survey of 100 customer experience professionals, nearly half of respondents said that their executive team''s strategy for customer experience is market differentiation. They also believe that innovation will help them achieve these lofty goals — and they''re investing accordingly.

Innovation 8

Innovation Forrester Business Model Long-term 8