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Online Shopping Isn’t as Profitable as You Think

Harvard Business Review

When I argue that e-commerce isn’t likely to destroy innovative omnichannel retailers , I typically receive passionate responses. Census Bureau, ComScore, eMarketer, and Forrester. Lower margins can come only from lower prices or higher costs. “Ah,” But Amazon’s prices aren’t uniformly lower than competitors’.

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The Battle Over iPhones in India

Harvard Business Review

Forrester Research reports that online spending in India will grow to nearly $75 billion by 2020, from $12.1 The consumer opportunity is particularly attractive since the markets in the industrialized world are maturing and another big player — China — has been a difficult market to penetrate for many major tech players.

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