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Understanding And Navigating Europe’s “Skills Clusters”

The Horizons Tracker

A recent report from Forrester is interesting, therefore, as it highlights so-called skill clusters around Europe where cities and regions specialize in particularly valuable skillsets. “Dispersed skill clusters across Europe’s cities and regions mean. ” Skills clusters.

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Unexpected Leadership Lessons that Mobsters Can Teach Lawful Leaders

Leading Blog

L EADERSHIP is a broad term, and it applies to those who you might not have a positive perception of — including mobsters. Forrester is the co-author of Relentless: The Forensics of Mobsters; Business Practices. Relentless offers five transformative leadership lessons that leadership training programs must incorporate and promote.

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Sales And Marketing Out Of Alignment? You're Not Alone

Six Disciplines

According to a new report by Forrester Research , only 8% of B2B (business-to-business) companies surveyed by Forrester Research said they have tight alignment between sales and marketing. 58% said long-term thinking by marketing vs. short-term thinking by sales. and 45% said "not enough time".

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Persist Like a Tomato Seed

CEO Blog

John Travolta said no to Forrest Gump , and Gwenyth Paltrow told James Cameron that The Titanic , was not her cup of tea. A term that Hayzlett often uses is “change-agent”. The following is another guest Book Review of Running the Gauntlet - Essential Business Lessons to Lead, DriveChange and Grow Profits by Jeffrey Hayzlett.

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Morning Advantage: You're Too Busy to Innovate

Harvard Business Review

Research has long confirmed that most people tend to over-estimate their abilities, and that the least competent people are the most likely to be over-confident. Once you start thinking in terms of twin titans, you see them everywhere: Time versus Newsweek. Seriously, Governments Should Be Playful (Forrester).

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B2B Salespeople Can Survive If They Reimagine Their Roles

Harvard Business Review

“Death of a B2B Salesman,” a new report from Forrester Research , lends urgency to the need for companies to rethink and radically transform their sales models by incorporating digital media into their processes. Contrary to what these findings — and Forrester’s prediction that “1 million U.S.

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New Research: You're Doing Customer Experience Innovation Wrong

Harvard Business Review

In a recent Forrester survey of 100 customer experience professionals, nearly half of respondents said that their executive team''s strategy for customer experience is market differentiation. Why haven''t we seen more and more companies earning excellent scores in Forrester''s Customer Experience Index ? Customer service Innovation'