The Horizons Tracker

AUGUST 4, 2022

A recent report from Forrester is interesting, therefore, as it highlights so-called skill clusters around Europe where cities and regions specialize in particularly valuable skillsets. “Dispersed skill clusters across Europe’s cities and regions mean. ” Skills clusters. . ” Skills clusters.

Skills 121

Skills Forrester Long-term Report 121

Modern Servant Leader

JANUARY 17, 2013

This framing: SoCoLoMo is helpful whether you’re evaluating your company’s digital strategy, your own communications or where your industry is headed. Forrester Research: US Cross-channel Retail Forecast 2011 to 2016. Forrester Research: US Online Retail Hits $200 Billion. HubSpot: 9/21/2012 post of the same name.

Forrester 197

Forrester Retail Media Succession 197

Lead Change Blog

OCTOBER 4, 2017

Sadly, while this strategy may keep you in business, it will never provide the sustainable growth necessary to differentiate you from your competition. Focus on adding strategies that foster customer loyalty and consistently exceed their expectations. Mere satisfaction or loyalty… what will you focus on today?

Customer Loyalty 150

Customer Loyalty Forrester Loyalty McKinsey 150

HR Digest

NOVEMBER 30, 2018

A forecast by American Research Company Forrester for 2019 suggests that the year will come along with many business transformations. A lot of workplace inventions will take place in the business sector considering the rapid growth of technology, Forrester warns. Along with these innovations are the challenges to handle them.

Trends 72

Trends Forrester Human Resources Talent Management 72

Leading Blog

DECEMBER 25, 2011

Consider : Harnessing the Power of Reflective Thinking In Your Organization by Daniel Patrick Forrester. Good Strategy Bad Strategy : The Difference and Why It Matters by Richard Rumelt. From Values to Action : The Four Principles of Values-Based Leadership by Harry M.

Books 284

Books Forrester Kahneman Kaplan 284

Strategy Driven

MARCH 15, 2023

That’s why it’s important to develop a hiring strategy and also train workers after recruiting them. As predicted by Forrester last year, in 2024, brick-and-mortar stores will account for 72% of all retail sales in the United States. But this doesn’t mean you should recruit anyone wanting to work at your store.

Retail 108

Retail Tips Succession Management 108

Eric Jacobson

JANUARY 4, 2021

When it’s time to step up to become a better leader, standing on the shoulders of others can be a great strategy. Jerold Zimmerman and Daniel Forrester -- Authors of Relentless: The Forensics of Mobsters' Business Practices “2021 will not be a return to 2019. This also extends to personal growth. 2019 is gone for good.

Advice 122

Advice How To Forrester Incentives 122

Rich Gee Group

JANUARY 8, 2011

What’s the impact on organizations like Symantec (virus), Gartner/Forrester (advisory), HP (printing), and Microsoft (operating systems)? Is the same thing happening in the tech industry and all ancillary organizations who attach themselves like barnacles to tech? If so, what is the impact on the industry? Is it getting cheaper?

Technology 248

Technology Forrester Licensing Software 248

HR Digest

DECEMBER 10, 2023

According to an article by CNBC , Forrester Consulting found that 49 percent of employees were fearful of discussing their mental health at work for fear of losing their jobs. Even if that number does not seem large to you, consider that nearly 12.7

Forrester 98

Forrester Follow-up Absenteeism Stress 98

Strategy Driven

JULY 28, 2019

It amazes me how few leaders understand how to harness, measure, leverage, and ultimately achieve true alignment behind their strategies and objectives. The good news is that achieving alignment is more science than art — meaning that there are tools that work nearly every time in getting people behind an idea, strategy, or mission.

Agility 63

Agility P&L Intangible Assets Team 63

CEO Blog

JUNE 3, 2012

John Travolta said no to Forrest Gump , and Gwenyth Paltrow told James Cameron that The Titanic , was not her cup of tea. Change-agents must be current and up to date with new strategies on how to incorporate new technology in ways that will lead the business to the future. Probably not.

Forrester 124

Forrester Long-term Follow-up Books 124

Chart Your Course

DECEMBER 28, 2017

This strategy has many benefits for people and companies. To keep up with these changes, in 2018 business leaders will need to adapt and evolve, applying new tools and therefore, new strategies to every phase of the employment lifecycle. Look for a Herman Trend Alert on this topic next month.).

Trends 100

Trends Forrester Agility Emotional Intelligence 100

In the CEO Afterlife

MARCH 26, 2018

I met Forrest Gump in the movie, a couple of years before I read the book. Befriending and spending time with Forrest would be a fascinating ride of insight, laughter, and admiration. Before becoming an author of business books and historical fiction, he was the CEO of a Fortune 500 company and a global strategy consultant.

Forrester 122

Forrester Film Learning Curve Books 122

Strategy Driven

AUGUST 11, 2013

Relate Articles: Complimentary Resource – Forrester Research Report: The Business Impact of Mobile Engagement. The post Complimentary Resource – Top 10 Trends in Email, Mobile & Social Marketing appeared first on StrategyDriven. Complimentary Resource – Social Media Best Practices.

Trends 59

Trends Resources Marketing White Paper 59

Strategy Driven

JUNE 17, 2012

Complimentary Resource – Forrester Report: E-Signatures Q&A. Complimentary Resource – Three HR Trends You Cannot IgnorePerceptive Software. Complimentary Resource – The iPass Mobile Workforce Report (May 2010). Complimentary Resource – The State Of Customer Experience, 2010.

Trends 50

Trends Report Resources CRM 50

Strategy Driven

NOVEMBER 6, 2012

Complimentary Resource – Forrester Report: E-Signatures Q&A. In Memory of Those Whose Sacrafice has Given Us the Gift of Freedom. When in the course of human events… The American Republic was Born.

Forrester 50

Forrester Newsletter Price Article 50

Strategy Driven

DECEMBER 29, 2013

Relate Articles: Complimentary Resource – Forrester Research Report: The Business Impact of Mobile Engagement. The post Complimentary Resource – The Effect of Poor Customer Service and What to Do About It appeared first on StrategyDriven. Complimentary Resource – 8 Content Marketing Mistakes to Avoid.

Resources 50

Resources White Paper Forrester Newsletter 50

Harvard Business Review

JULY 27, 2017

To get there, companies should take the time to level-set their efforts with three strategic exercises: Reexamine your goals and strategy. With more and more options for mobile interactions, businesses all too often get their digital strategy wrong — or don’t reassess it often enough.

Strategy 9

Strategy Metrics Forrester Brand 9

Harvard Business Review

NOVEMBER 8, 2016

Sales reps, according to Forrester , tend to prioritize a sales agenda over solving a customer’s problem. If organizations don’t change their outdated thinking and create effective sales models for today’s digital era, Forrester warns that 1 million B2B salespeople will lose their jobs to self-service e-commerce by 2020.

B2B 19

B2B Forrester Media Content 19

Harvard Business Review

APRIL 17, 2015

“Death of a B2B Salesman,” a new report from Forrester Research , lends urgency to the need for companies to rethink and radically transform their sales models by incorporating digital media into their processes. Contrary to what these findings — and Forrester’s prediction that “1 million U.S.

B2B 8

B2B Forrester Telemarketing Media 8

Harvard Business Review

JUNE 10, 2013

When attempting to deliver on mobile, we''ve recognized that company strategies vary based on where they fall on two dimensions: quality of experiences and frequency of experiences. What strategy should you use for mobile? But choosing the wrong strategy could be costly. Meet their demands and they''ll be loyal to you.

Quality 8

Quality Strategy Forrester Insurance 8

First Friday Book Synopsis

AUGUST 23, 2015

He’s also the author of the popular business strategy and technology blog, “A Software Insider’s Point of View” The blog provides insight into how disruptive technologies and new business models… Read More R “Ray” Wang: An interview by Bob Morris.

Software 70

Software Business Model Blog CEO 70

Harvard Business Review

AUGUST 14, 2012

Speaking of customers, Jeffrey Phillips is confounded by how little large companies invest in understanding them, only to be "shocked to discover that their customers are unhappy or angry" about shifts in strategy. Forrester). Do You Really Need Big Data?

Forrester 14

Forrester Metrics Fashion Call Center 14

Harvard Business Review

JULY 18, 2012

Exploring the Supply Side of Fake Goods (Strategy+Business). Strategy: The First Step Towards Creating A Great Customer Experience (Forrester Blogs). BONUS BITS: Knocking Off the Knock Offs. Where’s the Venture Capital? Chief Executive).

Outsourcing 22

Outsourcing Altman Forrester PR 22

Harvard Business Review

JUNE 9, 2011

Two things we said in the original Groundswell (2008) were (1) pick a corporate objective before implementing a social technology strategy and (2) keep an eye on this Twitter thing, it's going to be big. This is an error just as it would be with any other social strategy: you must focus on the relationship as well as the medium.

Forrester 15

Forrester Press Release Objective Strategy 15

HR Digest

JANUARY 19, 2023

Emily Forrester: Workiva’s values-based culture is really what drives our success as an award-winning place to work. Emily brings more than 15 years of experience in HR leadership to Workiva and is responsible for defining and executing an HR strategy that supports rapid global growth.

Motivation 59

Motivation Forrester Succession Human Resources 59

Tanveer Naseer

AUGUST 12, 2014

The following is a guest piece by Daniel Patrick Forrester. ” For-profit leaders looking to develop an advantageous social impact strategy should simply turn towards looking at successful non-for-profits for guidance. Daniel Patrick Forrester is the Founder and CEO of THRUUE. Which is groundbreaking for society!

CEO 255

CEO Forrester Metrics Video 255

Harvard Business Review

MAY 25, 2017

” Think about developing a concerted strategy to rebrand using the elements below. In fact, a study by Adobe and Forrester Consulting showed that 82% of leaders surveyed saw a strong link between creativity and business results. Begin by associating yourself with the concept of creativity.

Creativity 13

Creativity Forrester Proposal How To 13

Harvard Business Review

APRIL 24, 2018

To perform our analyses, we used a rich data set provided by Forrester Research. Importantly, the Forrester data contained information on what television channels the respondents who subscribed to pay TV claimed to watch regularly. The emergence of these alternatives altered the purchase decision for customers.

Content 8

Content Forrester Trends Press Release 8

Harvard Business Review

JULY 18, 2012

Exploring the Supply Side of Fake Goods (Strategy+Business). Strategy: The First Step Towards Creating A Great Customer Experience (Forrester Blogs). BONUS BITS: Knocking Off the Knock Offs. Where’s the Venture Capital? Chief Executive).

Outsourcing 12

Outsourcing Altman Forrester PR 12

Harvard Business Review

JUNE 3, 2011

So we created one, based on a survey of 95 professionals involved in social strategy (see graphic). Crucially, the right strategy here is not to put all the social efforts under one manager. He is senior vice president, idea development, at Forrester Research.

Technology 15

Technology Management Forrester Maturity 15

Harvard Business Review

JUNE 27, 2013

In a recent Forrester survey of 100 customer experience professionals, nearly half of respondents said that their executive team''s strategy for customer experience is market differentiation. Why haven''t we seen more and more companies earning excellent scores in Forrester''s Customer Experience Index ?

Innovation 8

Innovation Forrester Business Model Long-term 8

Harvard Business Review

JULY 17, 2014

But David Ginsberg, VP, Corporate Insights, Brand and Strategy, saw the potential for analytics to create a bridge between marketing and finance by illuminating marketing’s impact on sales – the focal point of where marketing and finance meet. Strategies to Attract Superpower Marketing Talent. It’s completely reframed the conversation.”

Finance 13

Finance Marketing P&L ROI 13

Harvard Business Review

MARCH 28, 2018

According to Forrester’s Global Business Technographics Workforce Recontact Survey 2017 , just 30% of global information workers at healthcare providers indicated they’ve received training on how to protect workplace data, and only 38% are even aware of their company’s security policies. Craft a Behavior-Change Strategy.

Health Care 9

Health Care Forrester Policies Tactics 9

Harvard Business Review

AUGUST 9, 2016

Does Your Company Have a Data Science Strategy? We need to break down measurement and strategy silos and create an integrated view of the consumer’s journey. Focus on the outcomes you want and map your new metrics back to your strategy. Creating Customer Value by Harnessing Data. And each one leaves its own data trail.

Marketing 8

Marketing Content Metrics Forrester 8

Harvard Business Review

SEPTEMBER 11, 2017

Companies therefore need to adapt their various processes—strategy, budgeting, talent—to this reality. Freed from old assumptions, companies will orient their talent strategies around determining the right mix of internal and external capabilities.

Content 9

Content Katz Forrester Budgeting 9

Harvard Business Review

JULY 16, 2014

As a consequence, CIOs work on go-to-market strategies as well as on acquiring and retaining new customers. An early mover was Forrester Research, which appointed Steve Peltzman CBTO in 2011. In other, more forward-looking companies, the situation is radically different.

CIO 11

CIO Information Technology Forrester Technology 11