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Leadership Lessons in Classlessness and Class

Next Level Blog

Apparently, Cleveland Cavaliers owner Dan Gilbert thought the same thing because it wasn’t long before he had posted a scathing open letter to the Cavs’ fans on the team’s official web site. In contrast to the seedy and classless drama engineered by James and Gilbert, this weekend marked the passing of Bob Sheppard.

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Kodak’s Downfall Wasn’t About Technology

Harvard Business Review

Sasson himself told The New York Times that management’s response to his digital camera was “that’s cute – but don’t tell anyone about it.” Today the company has annual revenues above $20 billion, competes in healthcare and electronics operations and derives significant revenues from document solutions.

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How IBM, Intuit, and Rich Products Became More Customer-Centric

Harvard Business Review

This intensive customer focus has increased as technology-enabled transparency and online social media accelerate an inexorable flow of market power downstream from suppliers to customers. Yet wanting to be closer with customers, and knowing what actual, operational pathways to take in order to achieve this are two very different things.

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How to Revive a Tired Network

Harvard Business Review

By managing the three key properties of networks that either propel you forward or hold you back—breadth, connectivity, and dynamism—you can develop a stronger network and use it as an essential leadership tool. This article will show you how to reinvent your network, by managing these three critical dimensions.

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What the Media Industry Can Teach Us About Digital Business Models

Harvard Business Review

media innovators, with hundreds of billions of dollars created by companies that are helping democratize content production and distribution while developing new ways to connect advertisers and customers. Why has this been the best of times for some in media and the worst of time for others? It has been a great 20 years for U.S.