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Creating a Successful Fleet Operation Means Investing in Employees

Strategy Driven

Coconino County has enhanced its Public Works fleet operations by focusing on employee development and establishing new business practices. In addition to 18 employees operating three shops in two locations, the Division also manages two fueling sites and a Parts and Inventory Room. Background. Staffing Challenges and Planned Actions.

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How Smart Cities Save Money (and the Planet)

Harvard Business Review

Fortunately, advancements in computer, sensor, and networking technology over the past few years are now providing a new lease on life for aging physical infrastructure. Alternatively, cities can use technology as a force multiplier. That means the system is in peak condition when the rain comes.

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How IBM, Intuit, and Rich Products Became More Customer-Centric

Harvard Business Review

This intensive customer focus has increased as technology-enabled transparency and online social media accelerate an inexorable flow of market power downstream from suppliers to customers. Yet wanting to be closer with customers, and knowing what actual, operational pathways to take in order to achieve this are two very different things.