Give Your Employees a Knife
Lead Change Blog
MARCH 17, 2016
We walked into the La Quinta lobby in desperate need of a knife to cut our lemon for garnishing my wife’s favorite adult beverage! Tracie,” I announced to the front desk service rep, “can we please borrow a knife to cut this lemon for a special nightcap?” We were expecting a plastic knife or a small paring knife.
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