The next time you stay at a Marriott hotel look in the nightstand.
Eric Jacobson
JULY 12, 2010
Monday, July 12, 2010 The next time you stay at a Marriott hotel look in the nightstand drawer for Marriotts booklet that highlights its milestones and tells the Marriott story. In the booklet, youll find the following 12 ways that Marriott practices good leadership AND customer service: Continually challenge your team to do better.
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