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Brief History of Change: Kotter

LDRLB

There is perhaps no change model more cited than John Kotter’s eight-stage change process. Kotter’s work has been repacked and resold by countless “change consultants.” Kotter first presented this model in his 1995 book Leading Change. Talk openly about the change vision and apply it to all aspects of operation.

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How to Ignite and Sustain Organizational Growth

Skip Prichard

James Heskett and John Kotter found that organizations with strong corporate cultures realized over eleven years revenue growth of 682 percent, employment growth of 282 percent and stock price growth of 901 percent. Corporate leaders that operate with an ivory tower mentality are likely to find their tower tumbling down.

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Data Can Do for Change Management What It Did for Marketing

Harvard Business Review

The failure of major transformation projects to deliver the expected benefits is a well-documented phenomenon : many change programs simply do not achieve their business goals. These intangible factors like culture, leadership, and motivation do not yield easily to empirical analysis. It’s time for that to change.

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How to Get Health Care Employees Onboard with Change

Harvard Business Review

Twenty years ago, John Kotter pegged the failure rate at 70% and the needle hasn’t moved much since. Yet, a variety of financial and operational problems impeded success and we lacked a clear strategic path toward building the kind of coordinated care delivery system healthcare desperately needs.

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How Coty Reinvigorated Its Supply Chain

Harvard Business Review

It can sometimes seem like magic when we get the right people together with the right attitude, motivated to work toward a common goal. The company’s Supply Chain Leadership Team had seen the pace of change for its group began to plateau. Kotter’s book Accelerate.). Operations in a Connected World.

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New Books from HBR Press in November

Harvard Business Review

Millions worldwide have read and embraced John Kotter's ideas on change management and leadership. Leading Change is widely recognized as his seminal work on leading transformational change, and is an important precursor to his newer ideas on acceleration: effectively managing operations while seizing new opportunity.

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A Transformation Is Underway at U.S. Veterans Affairs. We Got an Inside Look.

Harvard Business Review

The agency, which provides health care to approximately 9 million veterans at over 1,700 locations, had set a top-down goal to increase the percentage of veterans who were seen within 14 days of requesting an appointment. In 2014, the U.S. Department of Veterans Affairs was in crisis. Could the organization turn itself around?