"Think About What You Have To Do, and Do Something You're Thinking About"
Jason Womack
MARCH 7, 2011
One book I read, "Don't Shoot the Dog," by Karen Pryor, taught me about the power of reinforcement. I continued learning from reading "The One Minute Manager" by Ken Blanchard. Here, I practiced setting goals, acknowledging people's progress and giving tough, course-corrective feedback.
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