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How IBM's Sam Palmisano Redefined the Global Corporation

Harvard Business Review

When Palmisano retired this month, the media chronicled his success by focusing on IBM's 21% annual growth in earnings per share and its increase in market capitalization to $218 billion. Never confuse charisma with leadership. Patience and a long-term view. In the 21st century only IBM's Sam Palmisano has done so. Directness.