Michael Lee Stallard
NOVEMBER 21, 2015
The term “servant leadership” has been around since Robert Greenleaf coined it in 1970. When Bertolini was out meeting people who worked on the frontlines of Aetna, he frequently heard people say it was difficult for them to afford the insurance Aetna offered. Servant Leadership Defined. Bertolini asked human resources to look into it.
Modern Servant Leader
OCTOBER 9, 2012
As Greenleaf wrote, there is a healing in the process of serving others. One of the texts was Robert Greenleaf’s booklet The Servant Leader. Then I read the book by Herman Hesse, Journey to the East, which is where Greenleaf first got his ideal of Servant Leadership. Why do you advocate Servant Leadership?
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Modern Servant Leader
JUNE 15, 2018
Larry Spears was the CEO of the Greenleaf Center for Servant-Leadership for nearly two decades. Larry is also the one who studied Greenleaf’s writings for years, extracted and shared the very popular 10 Characteristics of Servant-Leadership. A very humble man, he often points to Robert Greenleaf as the source of his message.
Modern Servant Leader
JUNE 15, 2018
Larry Spears was the CEO of the Greenleaf Center for Servant-Leadership for nearly two decades. Larry is also the one who studied Greenleaf’s writings for years, extracted and shared the very popular 10 Characteristics of Servant-Leadership. A very humble man, he often points to Robert Greenleaf as the source of his message.
Persuasive Powerhouse
NOVEMBER 10, 2010
The intake process was ridiculously slow (why did they have to copy my insurance card and license when they’d just done so less than a month ago?). When I arrived, the place was packed with hacking kids, sniffling adults, and a couple of injuries. What choice did I have but to wait?
Strategy Driven
DECEMBER 2, 2019
John DiJulius is president of The DiJulius Group and a sought-after authority on world-class customer experience, working with companies such as The Ritz-Carlton, Lexus, Starbucks, Progressive Insurance and more. In his new book, The Relationship Economy: Building Stronger Customer Connections in the Digital Age (Greenleaf, Oct.
Persuasive Powerhouse
AUGUST 1, 2010
» Five Ways to Disarm an Angry Mob August 1st, 2010 | Author: Mary Jo Asmus Many years ago, as an inexperienced young woman working in corporate benefits, I did not have the skills to give a group of angry employees a presentation on a life insurance benefit that was changing.
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