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Uniting the Religions of Process Improvement

First Friday Book Synopsis

Here is an excerpt from an article written by Brad Power for the Harvard Business Review blog (March 7, 2011). To read the complete article, check out other articles and resources, and/or sign up for a free subscription to Harvard Business Review’s Daily Alerts, please click here. * * * When they set out to [.].

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Uniting the Religions of Process Improvement

Harvard Business Review

They try to institutionalize process improvement — that is, put in place the right mechanisms in their management systems so that their business processes don't become grossly unproductive in the future. What's more, the company helped develop Hammer's PEMM concept and is now training Lean managers.