Hammer Marketing Middle Management Operations 
Harvard Business Review
APRIL 6, 2018
It happens all the time: A group of managers get together at a resort for two days to hammer out a “strategic plan.” At the start of my public seminars on strategic planning I ask attendees, who rank from board members and CEOs to middle management, to write down an example of a strategy on a sheet of paper.
Harvard Business Review
JANUARY 7, 2011
Process gurus such as Michael Hammer , Jim Champy , Geary Rummler , and Alan Brache have long maintained that companies must appoint process owners to ensure that processes are improved across functions. These companies kept top-management attention on critical processes and KPIs. And they succeeded wildly. from 2004 to 2007.
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