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From Zipcar to the Sharing Economy

Harvard Business Review

Collectively, they're spawning a range of efficient new "as-a-service" business models in industries as diverse as accommodation, transportation, household appliances, and high-end clothing. Led by the writings of Michael Hammer and Tom Davenport , firms realized that they didn't need to organize work the way they used to.

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The Real Reason Uber Is Giving Up in China

Harvard Business Review

In retrospect, perhaps the company could have remained in charge and made money had it kept to its initial “niche” market for wealthy Chinese people and expats. But by going for the mass market to reach higher valuation and to fuel its larger platform strategy, Uber brought on extra challenges.