Harvard Business Review

NOVEMBER 23, 2010

He did not, from my point of view, have the skills to run the big company that we had produced. How can a company avoid Citigroups misstep and establish beforehand whether the CEO has the aptitude to lead process improvement? Few CEOs I know have operations-focused thinking styles or backgrounds. He wasnt a process manager.

Process 15

Process CEO Insurance Banking 15

Leading Blog

APRIL 16, 2021

Operating a small business is not unlike owning a really old house: things break a lot, and you need to fix them, over and over and over. Are you good at resolving conflicts with people, or are you willing to work really hard to learn this skill? How many moments of your life are you willing to trade for money? * * *.

Learning-by-Doing 255

Learning-by-Doing Long-term Automotive Open-book 255

Harvard Business Review

APRIL 26, 2013

Telecommunications companies can create a small secondary network where they can test ideas without running the risk of interrupting service to millions of customers. My colleague Mark Johnson notes how a company''s business model eventually leads to a set of implicit rules, norms, and metrics that govern its operation.

Ries 8

Ries Telecommunications Business Model Competitive Advantage 8

Harvard Business Review

JULY 31, 2012

During the annual sales-planning process, managers determine how to invest resources to capture anticipated demand. A lower-growth market where the company has significant share would require "defensive farming" — that is, fewer reps, but with strong skills in account management. Align sales coverage with opportunity.

B2B 14

B2B Chemicals Analysis B2C 14

Harvard Business Review

MARCH 16, 2015

Their concerns fell into three broad categories: talent, operating in a global marketplace, and regulation and legislation. AT&T, for example, had to switch its focus from traditional telecom services to wireless services, and this shift required employees with different skill sets. Operating in a Global Marketplace.

CEO 8

CEO Stephenson Pharmaceuticals Globalization 8

Harvard Business Review

NOVEMBER 23, 2010

As companies like this one grow from start-ups into larger enterprises, they're often compelled to analyze numerical data to reduce risk, maintain operations, and model predictable outcomes. Here are three strategies larger companies use to bring scrappy, entrepreneurial know-how into their established businesses.

Entrepreneur 14

Entrepreneur Strategy Telecommunications Software 14

Harvard Business Review

OCTOBER 30, 2014

But the real power of the partnership comes from their ability to bring the best of each of their departments—as well as pricing, operations, and other groups—to bear in exploiting those micromarket opportunities. Leaders need to focus on how to create meaningful targets that use the best of each approach.

Marketing 11

Marketing Guidelines B2C Analysis 11

Harvard Business Review

NOVEMBER 30, 2010

Comments The Next Frontier of Judgment - Across Enterprises (Larry Prusak, Brook Manville, and Tom Davenport are at work on a book on judgment and how to cultivate it as an organizational, not just individual, strength.

Guidelines 14

Guidelines Education Telecommunications Emotional Intelligence 14

Harvard Business Review

OCTOBER 24, 2012

VC fund managers in Mexico are still learning how to achieve trust with our investors, the limited partners (LPs). In Mexico, in the innovative sectors that entrepreneurs usually enter — mobile technology, branchless banking, housing for rural or semi-urban areas, basic services such as water, telecommunications, education, etc.

Industry 9

Industry Telecommunications Incentives Banking 9