In the CEO Afterlife

MARCH 19, 2012

At this point I will gaze into my crystal ball and prophesize the environments in which 21 st century CEOs will operate, a decade from now. I know from my marketing background that the human brain can absorb only so much. Some of the changes I am prophesizing may initially appear to be challenging; yet, they offer opportunity.

CEO 204

CEO Competitive Advantage Teamwork Marketing 204

Strategy Driven

JULY 27, 2017

Human resources management is all about striking a balance between encouragement, rewards, and sanctions. It renews interest in their task and keeps them engaged with your operation. If your business operates in the retail sector, you should invest in sales technique training.

Training 50

Training Budgeting Bottom-up Long-term 50

Harvard Business Review

FEBRUARY 15, 2012

Given the unrelenting pace of change surrounding organizations in virtually every industry, companies are looking for executives who know how to innovate and introduce change, not simply caretakers who can manage the status quo. Senior management doesn't really encourage innovation, you'll hear. They won't let me take risks."

Innovation 15

Innovation Merchandising How To Proposal 15

Harvard Business Review

DECEMBER 6, 2010

Today, the guild mentality persists within companies, where functions such as marketing, sales, finance, IT, human resources and R&D all have their own area of special expertise. If the products are hits, that's even better; because it "owns the shelf," there's a direct link back to innovation and marketing.

Operations 13

Operations Competitive Advantage Supply Chain Retail 13

Harvard Business Review

FEBRUARY 8, 2012

To deliver more value, the human resources function needs to spend more time accelerating operational improvement and less time on its traditional administrative and compliance activities. Bring people into HR with extensive operational improvement experience. Scibelli himself came from the retail sector.

Process 13

Process Compliance Operations Human Resources 13

Harvard Business Review

MARCH 21, 2017

It has also been acquiring e-commerce niche players, including Shoebuy and outdoor gear retailer Moosejaw, and digital technology companies, such as search experts Adchemy and cloud platform OneOps. Walmart has perhaps the best physical distribution and retail network in the world. It needs to be competitive on digital channels, sure.

IT Strategy 11

IT Strategy Strategy Core Competence Price 11

You're Not the Boss of Me

OCTOBER 31, 2010

They are also imposed to provide structure in organizational settings that support the work and build a broad framework within which individuals are free to operate and contribute. They stifle creativity and innovation. As they often say in retail stores about handling merchandise, “ If you break it you own it”.

Maturity 50

Maturity Blog Merchandising McCarthy 50

Harvard Business Review

NOVEMBER 19, 2013

Increasing creativity and innovation is not only on the priority list for start-ups; it’s also a strategic goal for CEOs of small, medium, and large-sized companies. And it’s one that stems from a very human problem in most big organizations. It seems we’re all racing to get more entrepreneurial. A Different Approach.

Innovation 9

Innovation Company Entrepreneur Constraint 9

Harvard Business Review

DECEMBER 6, 2017

In industries like retail, customer service, and hospitality, entry-level turnover alone costs billions of dollars each year, based on voluntary turnover rates and annual replacement costs. The young people we surveyed worked in a wide variety of industries, including health care, manufacturing, retail, and hospitality.

Survey 8

Survey Retail How To Reis 8

Harvard Business Review

SEPTEMBER 19, 2014

While this one-way, didactic approach encourages newcomers to be productive and controls what they will do in the short term, Francesca’s and her colleagues’ research shows that it does not produce the most productive, innovative work environment in the long run. Health Human resources Motivation Operations'

Retail 8

Retail Human Resources Outsourcing Short-term 8

Harvard Business Review

SEPTEMBER 10, 2015

Anyone who has worked inside a large organization can rattle off a lengthy list of the things that regularly kill promising ideas: conflict with existing businesses, naysayers, management turmoil, insufficient resources. Here are six ways to change that. Start with a survey. But the most common cause of death they reported?

Venture Capitalist 8

Venture Capitalist Company Due Diligence Chief Information Officer 8

Harvard Business Review

SEPTEMBER 4, 2017

In The Good Jobs Strategy , Zeynep Ton, a professor at the MIT Sloan School of Management, demonstrates how the best retail companies align their customer value proposition with their operations strategy and their approach to human capital.

Human Capital 15

Human Capital Kaizen Agility Energy 15

HR Digest

JUNE 24, 2023

HR analytics, also known as people analytics or workforce analytics, is a data-driven approach that empowers Human Resources Management (HRM) by collecting, analyzing, and interpreting HR data. The term Strategic Human Resource Management (SHRM) emerged as organizations recognized the critical role HR plays in driving business success.

Metrics 98

Metrics Trends Compliance Analysis 98

Harvard Business Review

APRIL 19, 2016

It may do to physical goods what cloud computing is now doing to digital services; what the PC, internet, and smart mobility have done to personal computing; and what outsourcing did to software development and business processing — take mass distribution and innovation to the next level while realigning the very geography of work and trade.

Supply Chain 8

Supply Chain Execution Analysis Technology 8

Harvard Business Review

AUGUST 15, 2016

The linked system allowed for more insight into customers, and managers could use the information to coach employees, to assess whether they had the right tools and resources, and to identify people with innovative ideas and leadership potential. automotive, financial services, retail, telecomm, and hospitality sectors.

Survey 8

Survey Retail System Automotive 8

Harvard Business Review

JANUARY 27, 2017

The bad news: Petabytes of new data and algorithmic innovation assure that “autonomy creep” will relentlessly challenge human oversight from within. In reality, “handoffs” and transitions prove to be significant operational problems. Their results should humble those who privilege human agency.

Outsourcing 8

Outsourcing Software CAPEX Competitive Advantage 8

Harvard Business Review

OCTOBER 31, 2017

The banks that have nearly completed their regulatory agenda have a head start, since they can free up more financial and human resources to address evolving technology. The New Face of Investment Banks. Total expenditures on front-office activities have been slashed by more than 30% over the past decade.

Banking 8

Banking Crisis Bottom-up Compliance 8

Harvard Business Review

OCTOBER 23, 2014

Energy, agriculture, insurance, retail, human resources — no industry is unaffected. We’re also seeing some leading pharmaceutical companies — Merck Global Health Innovation , for one — investing and establishing operations to capitalize on new investments in advanced analytics.

Health Care 8

Health Care Pharmaceuticals Information Technology Supply Chain 8

Harvard Business Review

AUGUST 5, 2014

“We’ll spend a lot of time bringing product to market, but we need to plan for the fact that a launch gives us a six-month head start and no more,” says Gary Booker, CMO of Dixons Retail. Companies across the spectrum are grappling with change as new technologies, innovations, and customer behaviors disrupt old business models.

P&L 10

P&L Banking Marketing Call Center 10

In the CEO Afterlife

MARCH 18, 2015

With 60% of annual sales coming from innovative new products, it is clear that LEGO has not been idle. This vision establishes the principles for running a simple operation. If that whets your appetite for more, you can pick up a hard copy or kindle version all online book retailers. In-N-Out Burger.

Apparel 100

Apparel Brand Franchising Competitive Advantage 100

Harvard Business Review

OCTOBER 24, 2014

In addressing the billion-dollar adherence problem, Vitality (since acquired by NANTHEALTH ) considered the interests of the players in the diverse ecosystem, including pharmaceutical companies, retail pharmacies, and health care providers. Operations. Human resources. These may involve new areas for the company (e.g.,

Productivity 8

Productivity Products Company Engineering 8

Harvard Business Review

MAY 20, 2015

Organizations have always depended on data — to manage operations, to communicate with customers, to pay employees and suppliers, to plan their futures, and so forth. “Building a better data mousetrap” — or data-driven innovation — is the third way to pursue competitive advantage through data.

Business Model 8

Business Model Price Competitive Advantage Strategy 8

In the CEO Afterlife

JUNE 10, 2015

Culture, strategy, leadership, branding, innovation, customer orientation and employee centricity must co-exist. We used to call this mode of operation, “doing business by the seat of the pants.” Similarly, in the digital world, a strategy that confines retailers to bricks and mortar is foolhardy. Strategy is Constraining.

Strategy 100

Strategy Critical Success Factor McKinsey Retail 100

Harvard Business Review

MARCH 17, 2016

Important clues are emerging from a unique consortium of human resource executives and other leaders. This quadrant might include work where employees are colocated and the operations and workers are easily accessible through physical connections. How can leaders navigate this new digital work ecosystem?

Human Resources 8

Human Resources Technology Globalization Trends 8

Harvard Business Review

JUNE 13, 2012

We're delighted to announce the winners of the Long-Term Capitalism Challenge , the third leg of the HBR/McKinsey M-Prize for Management Innovation. The athletic apparel giant has also engaged a broad base of partners (and competitors) in innovation toward that goal.

Organization 13

Organization Cooper McKinsey Long-term 13