Nathan Magnuson

DECEMBER 10, 2012

A couple summers ago I had the incredible opportunity to attend a one week Dynamics of International Terrorism course with the Air Force Special Operations. As enthralled as I was with the presentations, one poignant leadership lesson stood out which I knew I’d have to eventually share. If so, ppl will follow your leadership advice!

Open-book 293

Open-book Mentor Learning-by-Doing Hotels 293

Marshall Goldsmith

JUNE 28, 2017

Herminia Ibarra – Thinkers 50 #8 Management Thinker 2015-17, #1 Leadership Thinker 2013-15, Professor at London Business School, former professor Harvard, best-selling author of Working Identity: Unconventional Strategies for Reinventing Your Career. Then Ayse asked us to describe what made us think of them as heroes.

Executive Coaching 70

Executive Coaching Human Resources Magazine CEO 70

In the CEO Afterlife

AUGUST 29, 2011

Leadership. by John • August 29, 2011 • Human Resources , Leadership , Strategy • 2 Comments. Regulators now worry that declining seed competition may lead to price increases on foods that every American family consumes. Human Resources. Leadership. In the CEO Afterlife.

Strategy 131

Strategy CEO Company Competitive Advantage 131

In the CEO Afterlife

JANUARY 22, 2012

When I was on the ‘hot seat’ and in the line of fire as a CEO, I constantly dealt with pressing day-to-day issues such as bringing in the quarter, forecasting erratic commodity markets, reacting to predatory pricing, and stressing over sales shortfalls and excess inventory. Squeaky wheels get the grease. Squeaky wheels get the grease.

Strategy 196

Strategy Short-term Constraint Strategic Planning 196

In the CEO Afterlife

JUNE 19, 2011

Leadership. We operate by the mantra of “use it or you lose it.” Give us the ways and means and you will have a loyal customer keen to pay premium prices for your products and services. Human Resources. Leadership. In the CEO Afterlife. Main menu Home. This week I turn 65. I can’t believe it. But please.

Advice 147

Advice Marketing Marketing Strategy Brand 147

In the CEO Afterlife

JULY 2, 2012

The tactic that works best to defend or build share in the short term is price cuts or special discounts. The new economy doesn’t operate that way. The 100% boundary can get crowded and those obsessed with winning or defending their territory often resort to non-strategic tactics. Be forewarned, this tactic destroys profits.

Sports 228

Sports Tactics Competitive Advantage Short-term 228

HR Digest

JANUARY 6, 2022

But there were challenges with this transition to subscription: it meant customers would have to change how they buy our software, and our annual revenue would drop by hundreds of millions of dollars as we dropped our price and built up a subscriber base. What’s the key lesson you want aspiring CHROs to take away from your work?

Software 98

Software Engineering Learning-by-Doing Diversity 98

In the CEO Afterlife

JUNE 10, 2015

Culture, strategy, leadership, branding, innovation, customer orientation and employee centricity must co-exist. If these opportunities lead to a better bottom line and a corresponding stock price hike (even in the short-term), they must be good. We used to call this mode of operation, “doing business by the seat of the pants.”

Strategy 100

Strategy Critical Success Factor McKinsey Retail 100

Marshall Goldsmith

FEBRUARY 8, 2018

Jim Kim (President of the World Bank), Peter Drucker (founder of modern management), Paul Hersey (noted author, teacher, and personal mentor of mine), and Warren Bennis (one of the world’s greatest leadership thinkers of his time). Has been recognized as the World’s #1 Leadership Thinker. Author of two best-selling leadership books.

Executive Coaching 70

Executive Coaching CEO Magazine Banking 70

Strategy Driven

FEBRUARY 6, 2015

It applies to service industries and manufacturing operations. Paying attention to quality can realize: Lower operating costs. Premium pricing for preferred goods/services. This is not something that can be conducted alone by internal human resources departments. Research shows they can be cut in half.

Quality 50

Quality Metrics Strategic Planning TQM 50

Ask Atma

JANUARY 2, 2011

If the person(s) responsible for managing are able to look at the eighteen points above and determine they are more or less in place, they are operating at the most fundamental or beginner’s level of management. Managing for Value – Governance, change management, organizational culture, communication, leadership.

Management 40

Management CRM Objective Human Resources 40

Harvard Business Review

MARCH 21, 2017

” In Amazon’s growing brick-and-mortar bookstores, Prime members can buy books for discounted prices, while others have to pay the cover price. Instead of cutting human resource jobs (which seems counterproductive for a company that employs 2.3 Walmart has held a low-price leadership position from its start.

IT Strategy 9

IT Strategy Strategy Core Competence Price 9

Harvard Business Review

OCTOBER 11, 2018

Some of them provide free or highly subsidized care to as many as half or two-thirds of all their patients — and still earn a good enough return to attract private investors, even though Indian prices for most medical procedures are 1%–10% of U.S. a cataract operation can cost $200 or less, compared with $3,500 in the U.S.

Health Care 8

Health Care Insurance Cost Price 8

Harvard Business Review

NOVEMBER 15, 2017

Pioneers of new business models, such as Alibaba and Amazon, are launching innovations in rapid succession, such as voice ordering and real-time pricing, while simultaneously building scale and driving down costs. Few industries are being disrupted as drastically as the retail industry. Insight center. The Gap Between Strategy and Execution.

Retail 9

Retail Chief Executive Officer Supply Chain Operations 9

Strategy Driven

OCTOBER 21, 2011

Forced to do more with much less, the small businesses that have managed to survive and even thrive during these tough times have recognized one important factor: You can’t always compete on price, but you can compete on service. You might not always be able to slash your prices lower than those of your competitors.

Learning-by-Doing 62

Learning-by-Doing Price Bottom-up Finance 62

Harvard Business Review

DECEMBER 16, 2013

One of the functions of human resource departments was to advocate for the interests of employees. Even without that concern, though, the leadership of the company considered it part of their job to strike a balance between the other demands on the business and the needs of employees. The motivation wasn’t entirely altruistic.

Price 15

Price Ethics Human Resources Morale 15

HR Digest

MAY 3, 2021

From the vantage point of a lifelong career in human resources, Becky Schmitt talked with The HR Digest about the various programs which have put Cognizant on the global map as one of the top companies for star performers. I’ve found there is no price you can put on being surrounded by amazing talent. The people you work with.

Schmitt 98

Schmitt Diversity Career Human Resources 98

Strategy Driven

DECEMBER 2, 2019

It has to be the responsibility of every single department: human resources, training, marketing, support, sales, IT, finance, operations and, most importantly, leadership. These relationships and connections help make price irrelevant and make your organization the one that customers can’t live without.

Company 70

Company P&L Bottom-up Advertising 70

Harvard Business Review

JANUARY 23, 2014

Rather it’s an on-going nipping and tucking of organizational resources to achieve both growth and efficiency at multiple levels: the company overall, the operating group level, and even within functional groups like human resources and information technology. Operations Organizational culture'

Ulrich 8

Ulrich Cost Efficiency Consultative 8

Harvard Business Review

DECEMBER 9, 2015

For example, before performing every operation the surgical team should conduct a “time-out” 100% of the time to ensure that everyone agrees that they are operating on the correct patient and are performing the correct procedure on the right site and that any questions or concerns that any team member might have are addressed.

Health Care 8

Health Care Benchmarking Process Operations 8

Harvard Business Review

JANUARY 17, 2014

million managers and analysts who understand big data and how to apply it to business operations. Human resources departments are also looking globally at traditionally analytically-intensive sectors ranging from meteorology to medicine and finance to find talented candidates. The study also found a looming need for over 1.5

Information Technology 8

Information Technology Technology McKinsey Globalization 8

Harvard Business Review

SEPTEMBER 10, 2012

When Gitanjali Gems set up its diamond-cutting, polishing and jewellery making unit in its 176 acre campus outside Hyderabad, Andhra Pradesh in southern India, it faced a major human resources challenge. It pioneered the concept of branded diamonds in India, and has multiple brands for different markets and price segments.

Company 8

Company Crisis Attrition Public Relations 8

Harvard Business Review

AUGUST 6, 2014

In hindsight, this thinking turned out to be far less important than what we learned about leadership, control, and trust, which ultimately were reflected in how each of the businesses was created, capitalized, and staffed. By mid-2004, however, the operation was mired in conflict over control and differences in management style.

Chief Financial Officer 9

Chief Financial Officer Operations Learning-by-Doing IPO 9

Harvard Business Review

AUGUST 15, 2016

The linked system allowed for more insight into customers, and managers could use the information to coach employees, to assess whether they had the right tools and resources, and to identify people with innovative ideas and leadership potential. Why don’t more companies do this? Organizational barriers are often the culprit.

Survey 8

Survey Retail System Automotive 8

Harvard Business Review

SEPTEMBER 1, 2016

When was the last time you overrode your human-resources systems to reward them? Today, DaVita has gone from near-bankruptcy to one of the best-performing stocks for over a decade; its stock price has increased 100 times since Kent Thiry and his team re-founded the business.

Company 9

Company Hotels Supply Chain Learning-by-Doing 9

Harvard Business Review

OCTOBER 16, 2015

To move from a reactive posture to a proactive leadership position in driving health care reform, large employers have a lever at their fingertips that they have not often deployed in procuring health care: their purchasing power. Providers and health plans are service suppliers paid by employers.

Health Care 8

Health Care Supply Chain Incentives Quality 8

Harvard Business Review

AUGUST 5, 2014

To have the influence to help set business strategy for the company, CMOs need to translate customer insights into terms meaningful to senior leadership. Talk about how complex marketing has become is very much in vogue, but there’s much less discussion about the operational (and diplomatic) muscle CMOs need in order to get things done.

P&L 9

P&L Banking Marketing Call Center 9

Strategy Driven

MARCH 2, 2012

Their work is off-the-shelf, conforms to an established mode of operation, contains original thought and draws precedents from experience. (17 Human resources management. In budgeting for and pricing consulting services, budget for consulting at the start of the fiscal year, averaging 10 percent of gross sales.

Consultative 59

Consultative Short-term Budgeting Strategic Planning 59

Harvard Business Review

JUNE 8, 2018

This principle has always been a priority for the leadership team at Vineyard Vines and it is still top of mind today. Like many competitors in the apparel industry, Vineyard Vines has kept their operations lean in order to preserve operating margins.

Retail 8

Retail Apparel Engineering Audience 8

Harvard Business Review

MARCH 29, 2018

The traditional methods of competing through convenience, assortment, and pricing are largely ineffective against online retailers who outperform brick-and-mortar retailers in these dimensions. In study after study for over a decade, operations researchers have found that retailers understaff during peak hours.

Retail 8

Retail Productivity Products Cost 8