N2Growth Blog

NOVEMBER 29, 2010

Posted on November 29th, 2010 by admin in Miscellaneous , Operations & Strategy , Talent Management By Mike Myatt , Chief Strategy Officer, N2growth Bonus or no bonus? There is a tremendous amount of conflicting data as to whether or not incentive compensation in any form is an effective motivation tool.

Blog 382

Blog Metrics Brand CEO 382

HR Digest

OCTOBER 17, 2020

Management gurus are seeking to provide clarity, stability, direction to their employees and customers. These key areas include: Manage operations with minimal loss and disruption to daily business flow. Establishing an incident management plan to ensure a safe working environment for their customers and employees.

Short-term 59

Short-term Committee Incentives Long-term 59

HR Digest

OCTOBER 17, 2020

Management gurus are seeking to provide clarity, stability, direction to their employees and customers. These key areas include: Manage operations with minimal loss and disruption to daily business flow. Establishing an incident management plan to ensure a safe working environment for their customers and employees.

Short-term 52

Short-term Committee Incentives Long-term 52

Mike Cardus

DECEMBER 9, 2013

Will, “He said he wants clearer objective metrics. Fifteen minutes before I saw this banner the operations & human resources managers were telling me about their individual incentive program to increase output. Here are some ideas: People join companies, and leave managers…Be the reason people stay.

Performance Review 136

Performance Review Handbook System Objective 136

Skip Prichard

JUNE 3, 2020

And, as anyone who closely follows simulation and prototyping tools knows, their use has become pervasive in manufacturing businesses, even though companies still grapple with the integration and management issues I wrote about in 2003. Consider Kohl’s, the large retailer, which in 2013 was looking for ways to decrease its operating costs.

Power 94

Power Kahneman Open-book Learning-by-Doing 94

HR Digest

JANUARY 12, 2024

By implementing better training programs, aimed at improving management skills and building talent and/or domain knowledge, employees will seek to extend their careers within the company they are at, instead of looking elsewhere. Potential employees also look to companies to help broaden their skill sets.

Leadership 109

Leadership Diversity CPO Career 109

Strategy Driven

AUGUST 26, 2021

SaaS enterprises need to identify a suitable sales model from the start of their operations. Sales: Inside sales reps supported by online content and automation, tools, training, incentives, and metrics that enable high efficiency and many transactions per rep. Why Choosing the Right Sales Model is Crucial?

Strategy 112

Strategy Price Self-aware Software 112

N2Growth Blog

MAY 5, 2011

It has definitely caused its fair share of angst, frustration, and vigorous debate among executives and professional advisors simply for the reason that it is one of the few metrics that touches virtually every aspect of a business. Methodology : You do have a choice…Moreover most successful pricing models offer a variety of options.

Price 371

Price Discount Brand Supply Chain 371

HR Digest

JANUARY 6, 2022

We’re A/B testing different virtual onboarding approaches and measuring the impact on sales productivity ramp, and testing the impact of different work schedules on engineering productivity metrics. We know that the future of work is not one destination—it is a journey, one where we will be learning as we go. Gloria Chen, CHRO, Adobe.

Software 98

Software Engineering Learning-by-Doing Diversity 98

Harvard Business Review

SEPTEMBER 23, 2016

Many business leaders are fond of the spurious Peter Drucker quote that “you can’t manage what you can’t measure.” While effective metrics are essential for focusing attention and achieving results, they can also overpower better sense. But these metrics can become tyrants.

Metrics 8

Metrics Business Model Retail Automotive 8

Skip Prichard

SEPTEMBER 18, 2019

If I get distracted by external rewards—winning a prize or an incentive for the sake of winning or making more money to gain power, status, or enhanced image—then I am likely to find less meaning in my work, sabotage my relationships, and sacrifice contributing to something greater than myself. What choices do you wish you could do over?

Motivation 87

Motivation Energy Learning-by-Doing Quality 87

Harvard Business Review

NOVEMBER 12, 2018

The dilemma for directors, however, is determining what aspects of sustainability, or ESG performance, should have priority — and should be linked to pay incentives. And at many companies, sustainability efforts are measured with well over 10 internal metrics. Progress is measured with 169 targets.

Execution 9

Execution Incentives How To Committee 9

N2Growth Blog

NOVEMBER 23, 2010

Case in point is Wal-Mart CEO, Lee Scott, who is so concerned with diversity mandates that Wal-Mart officers are held financially accountable by tying officer incentive bonuses to achieving diversity goals. In fact, the report points out how “U.S. link] mikemyatt I published my own list of top leadership blogs earlier this year.

Diversity 350

Diversity Blog Leadership Learning-by-Doing 350

Harvard Business Review

JULY 1, 2016

Activist investors challenge management strategies. Countries that operate under common law, including the United States and the United Kingdom, lean in this direction. Countries that operate under civil law, including France, Germany, and Japan, tend to be in this camp.

Short-term 8

Short-term Long-term Objective Incentives 8

Harvard Business Review

JUNE 8, 2018

However, many investors seem to have concluded that the most successful companies with tens of billions of dollars of valuation today could never have justified their valuation at the start of their operation based on discounted cash flow. So, investors, and therefore managers, might be adjusting their approach to risk accordingly.

Report 8

Report GAAP Net Present Value CFO 8

Harvard Business Review

NOVEMBER 13, 2012

For example, to spend more (or less) time prospecting, to improve customer engagement quality, or to manage the pipeline more effectively. Several operational levers influence sales team activity to help you achieve these ends, including the following. Performance management : set expectations and manage against them.

Market Segmentation 15

Market Segmentation Incentives Short-term Tools 15

Harvard Business Review

OCTOBER 29, 2012

In our research into more than 8,000 companies in 20 countries, 79% of organizations reported that their management practices were above average. companies, and fewer than 5% elsewhere, scored above a 4 on a five-point management-practices scale we created. That should have been very good news. You really are above average!

Management 8

Management Benchmarking Short-term Incentives 8

Harvard Business Review

JANUARY 28, 2015

As Jo Coombs, Managing Director at OgilvyOne, London, observes, “I don’t think it can just be one or the other. If it’s all about the operations then you lose sight of the customer. Develop a shared vocabulary and shared metrics. This is like treating a symptom without bothering to find the cure.

COO 8

COO Planning Metrics Call Center 8

Harvard Business Review

MAY 28, 2015

” Is management research a folly? There can be little doubt that a lot of activity goes into management research: according to the Web of Knowledge, over 8,000 articles are published every year in the 170+ journals in the field of “Management,” adding more and more new rooms.

Management 8

Management Retail Construction Ethics 8

Harvard Business Review

SEPTEMBER 22, 2011

More and more companies are tying incentive pay to customer metrics. Pep Boys, a US auto parts store chain, reports in its proxy statement that customer metrics are now an important part of its executive compensation system. The payoff from linking incentives to customer feedback can be significant. Don't do that!

Incentives 10

Incentives Sample Customer Loyalty Metrics 10

Harvard Business Review

JUNE 30, 2015

But it stands for incentives. Discussing teamwork without identifying its incentives is akin to debating effective diets while ignoring willpower: the most important ingredient may be missing. Whether working in teams, groups or as individuals, people respond to incentives. They also respond to the absence of incentives.

Team 8

Team Teamwork Incentives Metrics 8

Harvard Business Review

APRIL 6, 2016

The company manages a large, disaggregated workforce of “driver-partners” that deliver a relatively standardized experience to passengers, while simultaneously promoting drivers as independent entrepreneurs whose work is characterized by freedom, flexibility, and independence. Customers act as managers.

Management 8

Management Price Disaggregation System 8

Harvard Business Review

APRIL 6, 2017

Of course, people do use existing comms and social software to manage quality information and close relationships — the beloved chat app Slack is widely used by couples and families, for example. Technologists often discuss the problem of “ vanity metrics.” So what are the metrics for high-quality social media?

Media 9

Media Quality Metrics Long-term 9

Harvard Business Review

JUNE 7, 2016

Conventional wisdom would seem to suggest that companies have no incentive to lengthen the life cycle of their products and reduce the revenue they would get from selling new goods. Operations in a Connected World. Create incentives. The OECD countries are responsible for 44% of waste, and in the U.S. Insight Center.

Company 8

Company Apparel Incentives Retail 8

Harvard Business Review

NOVEMBER 5, 2013

A lesson learned in the 1990s, but apparently now forgotten, is that specialist incentives and behavior play a much larger role in care redesign than is currently accounted for by most ACOs. If we have learned anything in the years since managed care, it is that managing the cost risks cannot be delegated to primary care providers alone.

Health Care 8

Health Care Organization Incentives Metrics 8

Harvard Business Review

DECEMBER 7, 2017

All investment practices will consider environmental, social, and governance (ESG) metrics because some of those metrics are financially material, meaning decision-useful pieces of information. In both cases, social and environmental metrics matter for the business’s financial success.

Supply Chain 8

Supply Chain Asset Management Chemicals Long-term 8

Harvard Business Review

JANUARY 9, 2014

Companies have long developed and managed their sales people differently from other employees, placing great emphasis on individual performance. Its structure, skills, metrics, and rewards have mostly remained the same. We’ve also seen an increase in importance of network performance at the manager level.

Team 9

Team Metrics Compliance Attrition 9

Harvard Business Review

JUNE 19, 2017

While initially designed to improve the responsiveness of software development teams, more recently agile has become the default team-based operational model for companies big and small, across industries and sectors, with the promise of a substantial and sustained spike in team productivity and efficiency. Related Video.

Agility 8

Agility Software Incentives Banking 8

Harvard Business Review

JUNE 7, 2017

Determining the ROI for any cybersecurity investment, from staff training to AI-enabled authentication managers, can best be described as an enigma shrouded in mystery. That’s why cybersecurity efforts have to focus on risk management , not risk mitigation. Replace your CEO’s mental model with new success metrics.

Execution 8

Execution ROI Metrics CEO 8

Harvard Business Review

MAY 2, 2011

Make sure the metrics reinforce the goals. The reason for focusing on this number is that the CAI and Mortenson both place great weight on this metric — total number of schools, and number of schools built in each region. education), it makes sense to help show progress by focusing on concrete metrics (e.g.

Metrics 13

Metrics Education Software Tools 13

Harvard Business Review

DECEMBER 29, 2016

But what about the ordinary engineers, managers, and employees who designed cars to cheat automotive pollution controls or set up bank accounts without customers’ permission? More often the dilemmas were the result of competing interests, misaligned incentives, clashing cultures. Cross-cultural differences.

Ethics 9

Ethics Company Emotional Intelligence Short-term 9

Harvard Business Review

JULY 22, 2014

Many believe that the best way to influence behavior is to incentivize it, and such external incentives certainly work with lab rats. In our study, however, adding external incentives clearly did not improve leader performance. This operates on many levels. My life’s purpose is to improve lives.

Motivation 8

Motivation Incentives Metrics Comparison 8

Harvard Business Review

OCTOBER 5, 2018

CareMore’s longtime focus had been providing patient-centered, managed care to seniors in California, Arizona, Nevada, and Virginia under Medicare Advantage. Our primary care clinicians operate in multidisciplinary teams. There were internal doubts as well.

Health Care 8

Health Care Metrics Cost Operations 8

Harvard Business Review

MARCH 21, 2018

The culmination was an incident at an insecticide plant in LaPorte, Texas, where, as a result of a basic process safety management failure , an extremely toxic chemical—methyl mercaptan—was released and two workers were overcome. Improved operational performance will result in fewer injuries. Use the right incentives.

Operations 15

Operations Chemicals CEO Metrics 15

Harvard Business Review

SEPTEMBER 30, 2016

While pay transparency may accelerate attention being paid to remedying pay discrimination, managers should consider moves toward transparency with their eyes wide open. All efforts to justify these rewards, based on claims that payments to outside fund managers for such exceptional results would have been greater, fell on deaf ears.

Comparison 8

Comparison Incentives Outsourcing Self-aware 8

Harvard Business Review

JANUARY 21, 2011

Nevertheless, companies that live and die on operational excellence — such as Amazon.com, FedEx, Southwest Airlines, and Wal-Mart — must continually improve their key processes. Make the role permanent and incorporate it into overall performance management. So what conditions give process owners the best chance of success?

Process 15

Process Supply Chain Balanced Scorecard Engineering 15

Harvard Business Review

SEPTEMBER 26, 2011

But three years after the financial crisis broke, I remain more convinced than ever that the fundamental cure for restoring economic growth and repairing societal trust in business is to deepen our ability to manage companies for the long term. Here again, CEOs can and should manage that process actively.

Long-term 8

Long-term CEO Short-term McKinsey 8