Industry Leadership Planning TQM 
LDRLB
JULY 7, 2010
Deming’s 14 Points: Create constancy of purpose and continual improvement where long-term planning replaces short-term reaction. Edwards Deming’s ideas strongly influenced the Japanese auto industry after World War II. Leadership deming evidence-based management'
Strategy Driven
FEBRUARY 6, 2015
It applies to service industries and manufacturing operations. Thinking that quality needs apply to some other department, company or industry, not your own. The 1970′s brought the first wave of strategic planning. Total Quality Management (TQM) is recognized as a prerequisite for survival. Customer retention.
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