Remove Industry Remove Marketing Remove Planning Remove TQM
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The Big Picture of Business – Quality is Important for Business: Real Quality vs. Arbitrary Metrics

Strategy Driven

It applies to service industries and manufacturing operations. Life-threatening experiences (loss of business or market share, economic recession) signal the urgency for the team to collaborate. Thinking that quality needs apply to some other department, company or industry, not your own. Access to global markets.

Quality 50
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You Can’t Do Strategy Without Input from Sales

Harvard Business Review

But the disconnect between sales and strategy (in this case, a lack of strategy to deal with a technology that is redefining the market and customer behavior) is the hidden subtext of the book. Finally, the planning process in firms generates a disconnect. The average corporate planning process takes 4-5 months per year.