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Quality is a Journey to Excellence

Curious Cat

MAY 7, 2024

If you don’t have the patience to sit through that (I find it useful but I can understand some people won’t want to listen to that part) just skip to about 21 minutes in and you will get great ideas of improving the management of our organizations today. Ishikawa talks about it as a thought revolution for managers.

Quality 59
Quality Ishikawa Deming Seminar 59
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Transforming a Management System – A Case Study From the Madison Wisconsin Police Department

Curious Cat

MARCH 10, 2015

Step 1: Educate and inform everyone in the organization about the vision, the goals, and Quality Leadership. If top managers within the organization are not authentically practicing Quality Leadership neither will anyone else. Make changes, if necessary, to make the organization more responsive to Quality Leadership.

Case Study 40
Case Study System Decentralization Management 40
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