Curious Cat

MAY 7, 2024

. … When the Japanese talk about quality, it means not only the quality of the product, the quality of the processes producing the product, the quality of the designs that go into processes and the product, quality people, quality systems, quality everything. Ishikawa talks about it as a thought revolution for managers.

Quality 59

Quality Ishikawa Deming Seminar 59

Curious Cat

MARCH 10, 2015

This step is an ongoing process—it is continuous improvement within the organization. Innovation and experimentation become organizational values. You may ask what the role of Quality Leadership was in the transformational process? Step 6: Make continual organizational improvements. Sustain the effort! Year eleven. Year twelve.

Case Study 40

Case Study System Decentralization Management 40

Harvard Business Review

SEPTEMBER 26, 2013

And to achieve our aim of “VIP care for every patient, every time,” we not only had to re-engineer our processes; we had to fundamentally change our culture. Rethinking the time-honored processes upon which our daily operations depended would require overcoming the complacency that pervades many large academic medical centers.

Health Care 8

Health Care Ishikawa Lean Manufacturing Early Adopters 8