Strategy Driven

JULY 13, 2011

Pharmaceutical companies have long needed deep scientific-innovation leadership capabilities but relatively few general managers. Retailers historically need trained stored managers, a few great merchandisers, and, in most cases, store staff with a customer service orientation. One dimension of this is the needed flows of talent.

ROIC 62

ROIC Balanced Scorecard Metrics McKinsey 62

Harvard Business Review

FEBRUARY 11, 2011

At his invitation, I went this week to the state's two largest cities, Lexington and Louisville, to talk with local entrepreneurs and community leaders about what it takes to spur more innovation and entrepreneurship in a region. Think about the forms an "Innovation Story Studio" for the community could take.

Innovation 14

Innovation Entrepreneur Kaplan Class 14

Harvard Business Review

APRIL 2, 2013

As one of his clients said to him, "A train wreck is coming at us.". The main criteria were that the speakers came from outside the industry, and would be able to tell stories (sort of like TED-talks) about how other companies went about innovation and reinvention. But the experience seems to have made him even more committed.

Storytelling 8

Storytelling Kaplan Taylorism Taylor 8

Harvard Business Review

SEPTEMBER 3, 2012

Enter my co-author, MIT-trained strategist and engineer Juan Carlos Méndez-García, who consults with both start-ups and Fortune 500 companies. Saul Kaplan , Chief Catalyst at Business Innovation Factory, shares: "My life has been about searching for the steep learning curve because that's where I do my best work.

Learning Curve 10

Learning Curve Market Penetration Disruptive Innovation Kaplan 10

Harvard Business Review

OCTOBER 9, 2015

“The proper goal for any health care delivery system is to improve the value delivered to patients … To properly manage value, both outcomes and cost must be measured at the patient level,” Harvard’s Robert Kaplan and Michael Porter tell us. But, why do we only define patient value by outcomes and cost?

Health Care 8

Health Care Cost Kaplan Porter 8

Harvard Business Review

MAY 18, 2017

Kaplan’s balanced scorecard or Clayton Christensen’s disruptive innovation. Garvin stresses the importance of rigorous experiments (years before experimentation became the rallying cry for a new generation of innovators); thoughtful problem definition; and smart, well-designed metrics.

Management 9

Management Balanced Scorecard NPV Article 9

Harvard Business Review

JULY 18, 2016

A CEO might reduce his company’s pay ratio by firing low-paid workers, converting them to part-time status, or increasing their cash salary but reducing their non-financial compensation (such as on-the-job training and superior working conditions). A cap could also lead boards to focus on the “optics” of pay (e.g.

CEO 8

CEO Golden Parachute Politics Short-term 8