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Why "Break Technologies" Will Change Your Business

Harvard Business Review

If you are at all familiar with Michael Porter's work , think about this as an industry developing its value chain. Beginning with gathering basic resources and ending with delivering goods to customers, markets and businesses will optimize the value chain in order to deliver goods and services to consumers at optimal levels.

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Rules For the Social Era

Harvard Business Review

Conversations, not chains. Many organizations still operate by Porter's Value Chain model , where Z follows Y, which follows X. How many companies have figured out how to shift from supply chain management to integrating customer feedback directly into their product design, distribution, and delivery?

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