Terry Starbucker
MARCH 23, 2014
For the past 4 years, Adam has been conducting interviews with chief executives for Corner Office , a great feature about leadership and management in The New York Times. Why company culture is the real “X Factor” of innovation. It now appears twice weekly, on Friday and Sunday.
Terry Starbucker
JANUARY 13, 2013
We have cultivated a unique culture and management approach that we call the Hacker Way. At Facebook, allegiance to the hacker way permeates every aspect of the business, from product innovation to organizational structure to management and training. Pixels talk ,” says Joey Flynn, one of the designers of Timeline. “
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Terry Starbucker
FEBRUARY 21, 2016
On top of that, your managers and supervisors will see what you’re doing and follow along, creating a ripple effect that extends all the way to your customer-facing staff, and then, to the customers themselves. People know that good work will be recognized and rewarded. Looking for an example of how well (or not) that this works?
Terry Starbucker
MAY 18, 2011
But it’s a big one, and it takes a lot of guts from top management. Innovative when needed. And yet, our company was always able to “act small&# , and provide great personal service to our customers, which gave us a big strategic advantage over our main competitors, the “dish&# companies. How’d we do it?
Terry Starbucker
APRIL 21, 2013
I “hired” a campaign manager (one of my fraternity brothers) and went to work. “You are going to lose” I heard those words after the last debate from my manager, and I walked across campus feeling dejected. But I think they call it “innovation” now. I needed to organize. I needed to lead.
Terry Starbucker
JULY 19, 2015
Thankfully, I had a secret weapon that I had been working on that was about to get even more potent – a metric innovation that would become a proxy for profit. In the fall of the previous year I had one of my managers, Bob, ask me if he could experiment with a “ customer retention service ” up in Helena, Montana. Making the Connection.
Terry Starbucker
MARCH 10, 2010
Why else would all new products or innovations be compared to it since it was first sold in 1928 ? Shakespeare; Act II, scene ii Connie March 25, 2010 at 5:15 am Love this post, I see the results of “mis-management&# of social media venues all the time, myself included. Well said, Terry!
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