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Blogging on Business Update from Bob Morris (Week of 6/17/13)

First Friday Book Synopsis

Davenport and Jinho Kim Digital State: How the Internet is Changing Everything Simon Pont, Editor and one of several contributors […]. I hope that at least a few of these recent posts will be of interest to you: BOOK REVIEWS Keeping Up with the Quants: Your Guide to Understanding and Using Analytics Thomas H.

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Most Valuable Business Insights: 6-10

First Friday Book Synopsis

After having read and reviewed so many business books, I now share brief comments about what I consider to be the 25 most valuable business insights and the books in which they are either introduced or (one man’s opinion) best explained. Here are second five: 6. Customer Evangelism: Satisfaction is determined per transaction; loyalty is [.].

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