IPO Operations Retail Technology 
Harvard Business Review
JULY 17, 2017
Despite rapid innovations in data processing and machine learning, many businesses have yet to make the leap from the Industrial Age to the information age, and the gap between technological and organizational progress is widening. Closing this gap requires much more than short-term fixes, like adopting new technologies.
Harvard Business Review
APRIL 18, 2014
Even what appears to be a small investment risk can turn into a big one, especially when information technology comes into play. The malfunction caused major delays shipping toys to retailers. Not surprisingly, many of those retailers refused to pay when the toys finally did arrive, too late for the holiday season.
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Harvard Business Review
MAY 11, 2016
One of the oldest business models in the world is using new technology to trample traditional businesses, drive innovation, and create new and immense sources of value. They operate platforms that make it easy and efficient for participants to connect and exchange value. And it’s not just these humongous companies.
Harvard Business Review
JULY 24, 2017
So four years ago, when I was CEO of GE Capital Retail Finance and tapped to lead a mega change initiative — splitting off our unit into a new, publicly traded company, Synchrony Financial — I’ll admit I viewed it as a huge challenge. We have hired more than 5,000 new employees since beginning the effort in late 2013.)
Harvard Business Review
JULY 12, 2017
Yet in this short period, digital technologies have upended our world. Digital technology is widespread and spreading fast. Digital technologies are poised to change the future of work. Automation, big data, and artificial intelligence enabled by the application of digital technologies could affect 50% of the world economy.
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