article thumbnail

Transforming a Management System – A Case Study From the Madison Wisconsin Police Department

Curious Cat

This post in an excerpt from The Quality Leadership Workbook for Police by Chief David Couper and Captain Sabine Lobitz ( buy via Amazon ). The New Quality Leadership Workbook for Police. Step 1: Educate and inform everyone in the organization about the vision, the goals, and Quality Leadership. Step 3: Teach Quality Leadership.

article thumbnail

Evergreen Content & SEO Traffic (Growth of 237,648 Visits)

Miles Anthony Smith

So why not build your thought leadership for your business and just happen to sell them something at the same time? There are numerous types of evergreen content, and we are going to touch on 6 of the most successful types next. Can You Guess the 25 Most Popular, Different Leadership Styles? Think like a media company.

Content 56
article thumbnail

How We Revolutionized Our Emergency Department

Harvard Business Review

To foster a common sense of urgency, every member of our leadership team was provided a copy of John Kotter’s “ Our Iceberg is Melting.” During rapid-improvement events, teams mapped processes and designed Ishikawa diagrams to aid in identifying cause and effects of waste.