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Quality is a Journey to Excellence

Curious Cat

I recently uncovered this 2 day management seminar that Bill Hunter (my father) recorded in 1985 in Green Bay, Wisconsin. See: Managing Our Way to Economic Success by William Hunter. The solution to our productivity problem is the necessity for management and labor to recognize the intrinsic value of the human being.

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Transforming a Management System – A Case Study From the Madison Wisconsin Police Department

Curious Cat

Step 1: Educate and inform everyone in the organization about the vision, the goals, and Quality Leadership. Begin discussion with top management team and train them. Share feedback with the chief and his management team. Get buy-in from top department managers. This step must be passionately led by the top leader.