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Management Tools For Leaders: Cause & Effect Diagram

Rich Gee Group

History: Fishbones or causal diagrams were popularized by Kaoru Ishikawa in the 1960s that show the potential causes of a specific event. Applications: Common uses of the diagram are process issues, product design, or quality defect prevention to identify potential factors causing an overall effect. They solve their own issues!

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Quality is a Journey to Excellence

Curious Cat

I recently uncovered this 2 day management seminar that Bill Hunter (my father) recorded in 1985 in Green Bay, Wisconsin. See: Managing Our Way to Economic Success by William Hunter. The solution to our productivity problem is the necessity for management and labor to recognize the intrinsic value of the human being.

Quality 59
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Transforming a Management System – A Case Study From the Madison Wisconsin Police Department

Curious Cat

Begin discussion with top management team and train them. Share feedback with the chief and his management team. Get buy-in from top department managers. This begins at the top with the chief and the chief’s management team. An elected, rank-and-file police officer, is added to the chief’s management team.