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Do You Deliver Good Or Bad Customer Service? | Rich Gee Group

Rich Gee Group

JANUARY 4, 2011

I wanted my money back – I had the receipt, I had the merchandise in perfect condition, and virtually everything in the store was on sale at that time. Brian McCarthy 01.04.11 To make matters worse, my wife and I went through the store looking for a suitable replacement, but it was virtually empty due to the holidays.

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Licensing Price Merchandising Ethics 333
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Breaking the Rules

You're Not the Boss of Me

OCTOBER 31, 2010

You’re Not the Boss of Me Skip to content Home About Me About This Blog ← The Language of Leadership in the 21st Century. From this perspective, I think it safe to say that the work of leadership includes breaking rules. As they often say in retail stores about handling merchandise, “ If you break it you own it”.

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