Leadership Norton Technology Training 
Strategy Driven
JULY 13, 2011
Some examples include new technologies, changes in customer preferences, new ways of serving customers, and disruptive threats. Pharmaceutical companies have long needed deep scientific-innovation leadership capabilities but relatively few general managers. One dimension of this is the needed flows of talent.
Harvard Business Review
DECEMBER 13, 2017
And here’s an interview with Sam Lessin , former VP of Product Management at Facebook, who says he has “never successfully trained empathy.”). Pro: Breakthrough technology can offer customers things they didn’t even know they needed. (Read more about what Paul Jackson has to say about EQ and PMs here.
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