Remove Leadership Remove Operations Remove Quinn Remove Tools
article thumbnail

Sears Has Come Back from the Brink Before

Harvard Business Review

Why shop there for tools or appliances rather than at Home Depot, Harbor Freight Tools, Kam Appliances, or some other big-box, discount, or specialty store? Quinn write “It is no longer news that over the past five years. Competition Leadership Retail' Why buy clothes at its Kmart stores rather than at trendier Target?

Retail 8