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What is Great Leadership?

Great Leadership By Dan

Guest post from Ted Bagley: All organizations worry about leadership, from the mom and pop community businesses to the giant global entities both domestic and international. Good leadership is defined as proper training, rewarding, assisting, coaching and respecting those who “carry the load”.

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July's Leadership Carnival

Michael Lee Stallard

Michael Lee Stallard Insights on Leadership and Employee Engagement Home About Hire to Speak Press Kit July’s Leadership Carnival Published by Michael Lee Stallard on July 5, 2010 03:56 am under E Pluribus Partners Every month I participate in a leadership carnival with several bloggers whose work I respect.

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Don’t Let Your Company Get Trapped by Success

Harvard Business Review

This requires applying different approaches to strategy and execution in different parts of their business, as well as constantly re-balancing exploitation (generating cash to support growth) and exploration (finding winning products and models). 3M owes part of its innovative success to the “new product vitality index.”)

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The Most Common Reasons Customer Experience Programs Fail

Harvard Business Review

Reporting paralysis can occur when teams are so wrapped up in distributing data, ensuring data quality, or writing up insights that they forget the purpose of data. If a score improves, that number is heralded and CX teams use it as evidence of innovation and improvement by the team. True CX leadership comes from: Ownership.

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Is Your Business Biased Against Innovation?

Strategy Driven

Many conventional metrics we use to estimate value are based on faulty assumptions. Net present value [NPV] is a case in point. You will learn how to identify and prioritize your company’s full portfolio of opportunities – from new product lines to entirely new businesses. But most of your customers don’t care.