Harvard Business Review

DECEMBER 25, 2013

If you haven’t seen the promos yet, Coin is a new device that aggregates all of your information from credit, debit, and even loyalty cards and can be swiped just like a regular credit card. Coin has managed to test the market without ever actually releasing the physical product. Product development Risk management Sales'

Productivity 8

Productivity Products Reis FAQ 8

Harvard Business Review

SEPTEMBER 19, 2017

” Many managers can easily recite the business case for ethics: Who doesn’t want better risk management, deeper employee engagement, reduced regulatory costs, public trust, and a lure to purpose-driven Millennials? The dominance of the win-win orthodoxy is a sign of progress.

Ethics 14

Ethics Short-term Long-term Supply Chain 14

Harvard Business Review

APRIL 24, 2014

The tragedy is that countless people died even though both workers and management knew something was wrong. How are such advances linked to bottom-line benefits such as employee loyalty and higher productivity? Are they adding value to the company’s reputation and helping mitigate risk?

Supply Chain 8

Supply Chain Apparel Bottom-up Globalization 8

Harvard Business Review

JANUARY 27, 2017

At some of the world’s most successful enterprises — Google, Netflix, Amazon, Alibaba, Facebook — autonomous algorithms, not talented managers, increasingly get the last word. Elite MBAs (Management by Algorithm) are the new normal. Top management would have to trust its computationally brilliant bidding software.

Outsourcing 8

Outsourcing Software CAPEX Competitive Advantage 8

Harvard Business Review

OCTOBER 21, 2016

These require sophisticated, sustainability-based management. ” Improving risk management. Climate change, water scarcity, and poor labor conditions in much of the world increase the risk. Investing in sustainability is not only a risk management tool; it can also drive innovation. Some 62.4%

Supply Chain 8

Supply Chain Price Loyalty Efficiency 8

Harvard Business Review

FEBRUARY 7, 2014

And finally, highly reputed companies are more stable, which means they have higher market valuation and stock price over the long term and greater loyalty of their investors, which leads to less volatility. Health Risk management Sustainability' So why doesn’t every company do what CVS did? CVS, I hope, has shown us the future.

Reputation 8

Reputation Intangible Assets Competitive Advantage Long-term 8

Harvard Business Review

NOVEMBER 9, 2012

A recent study (also from IBM) indicates that more than 70% of CMOs feel they are underprepared to manage the explosion of data and "lack true insight.". Gene Morphis, former CFO of CVS and David's Bridal suggests: "There is an interesting intersection between risk management and innovation that emerges in the CMO-CIO interface."

CIO 8

CIO Chief Information Officer Norton Technology 8

Harvard Business Review

DECEMBER 20, 2016

Every CEO should be cultivating these behaviors to maximize innovative thinking: The most innovative leaders: Manage Risk. Innovative leaders scored 25% higher than their non-innovative counterparts on managing risk. The data suggests that the most innovative CEOs don’t ignore risks – they manage them.

Innovation 8

Innovation Skills CEO Learning-by-Doing 8

Harvard Business Review

APRIL 5, 2016

Although high growth might seem like a wonderful characteristic of a business, it comes with high risk. New customers are, well, new — they have no loyalty to the company and no history, and they may very well bring new demands. High growth means that your new customers will quickly outnumber your existing ones.

Company 8

Company Transportation System Insurance 8

Harvard Business Review

MARCH 21, 2011

That's my management tip for today. It can be productive to think that "they" are out to get you, and there are enemies (or competitors) lurking in every corner, if it motivates higher performance — excellence so strong that it compels loyalty and commitment and reduces complaints. Do you think the world is out to get you?

Benchmarking 15

Benchmarking Health Care Loyalty Construction 15

Harvard Business Review

DECEMBER 4, 2017

And that’s not just social media accounts; it’s bank accounts, retailer gift card accounts with cash and credit cards attached, airline loyalty accounts with years of accumulated frequent flyer points, and other accounts with real value.

ROI 9

ROI Long-term Banking System 9

Strategy Driven

AUGUST 31, 2020

Protecting customer loyalty and your company image. Penetration testing involves simulating a cybersecurity attack in order to check for vulnerabilities in your computer system. Penetration testing comes with many benefits, including: Detecting and avoiding security threats. Evading penalties associated with breaches.

Software 65

Software Customer Loyalty Reputation System 65

Harvard Business Review

MAY 8, 2013

Managing multiple brands, running separate IT systems, setting different price structures — it would be a mess.". Think about it from a risk management perspective, Annabel. Their loyalty is fanatical. Clearly a full integration is the most cost-effective approach. Henry smiled at Tony, gloating a little.

Case Study 8

Case Study Brand How To Beyer 8

Harvard Business Review

MARCH 26, 2015

But in the aftermath of the financial crisis, risk managers have become increasingly involved in business strategy and decisions. The risk team helped run the numbers to ensure the client met the right credit threshold, then marketing prepared the package and the reps went to work. The risk function can do the same.

Credit Scoring 8

Credit Scoring Risk Management Finance Marketing 8

Harvard Business Review

SEPTEMBER 16, 2014

When I flew into Lagos last month – only a few days after Nigeria had confirmed its first case of the Ebola Virus Disease – the city was clearly deep in risk management mode. In a similar way, clinics and pharmacies should actively seek to build trusted brands by engaging more proactively with under-served communities.

Health Care 8

Health Care Disruptive Innovation Franchising Innovation 8