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Are These Systems Serving or Subverting Organization Results?

The Practical Leader

Harvard Business School Professor Ted Levitt, a leading research and author in management, marketing, and former editor of Harvard Business Review, said “Early decline and certain death are the fate of companies whose policies are geared totally and obsessively to their own convenience at the total expense of the customer.”

System 52
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CMI Malaysia: updates from the board

Chartered Management Institute

CMI Malaysia at IET Gala On 18 February, representatives from CMI Malaysia attended the Institution of Engineering and Technology (IET) Malaysia prestige lecture and award dinner. Well coordinated and managed, it celebrated the best that the profession has to offer. Listen to their discussion here !

Project 52
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Why Businesses Fail | N2Growth Blog

N2Growth Blog

Gut instincts can only take you so far in life, and anyone who operates outside of a sound decisioning framework will eventually fall prey to an act of oversight, misinformation, misunderstanding, manipulation, impulsivity or some other negative influencing factor. They make bad decisions.

Blog 416
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The Embarrassment of Complexity

Harvard Business Review

Martin, quoting Peter Senge, refers to the problem that in situations of dynamic complexity, the links between causes and effects are “subtle.” on instruments and tools that a dynamic information and communication technology sector, drawing on all the research that preceded and accompanies it, has bestowed on us.

Senge 8
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The Management Thinker We Should Never Have Forgotten

Harvard Business Review

Gothenberg, Sweden, is a long way to travel from Boston for a breakthrough idea in management — especially one that is more than 40 years old. Berwick’s talk spanned a pantheon of management thinkers to show the audience just how far we have come from Taylor to Deming in the 20th century. Laura Schneider for HBR.

Deming 11