Harvard Business Review

FEBRUARY 7, 2011

When we enjoy a good outcome due to luck, we are naturally inclined to chalk up our success to skill. For example, believers assert that a streak of successful shots in basketball occurs because a player who has made her most recent shot is more likely to make her next shot (she has a hot hand). The first reason is psychological.

Skills 15

Skills ROIC Sports Cost of Capital 15

Harvard Business Review

DECEMBER 8, 2011

I just finished a two-year project looking at Michael Porter's most important insights for managers. Here are five more traps I've seen managers fall into over and over again. There is no systematic evidence that indicates that industry leaders are the most profitable or successful firms. Mistake #1. Mistake #5.

Strategy 15

Strategy Porter ROIC Competitive Advantage 15

Harvard Business Review

DECEMBER 15, 2015

This is ineffective deal management, and it eventually leads to loss of positioning with customers, and, over time, the nurturing of “commodity competencies.” At that point, Alphatech’s management reassessed its strategy and sales approach. Management first evaluated who were, and who were not, good customers.

Strategy 8

Strategy Team Discount ROIC 8

Harvard Business Review

MAY 24, 2017

Today’s executives spend a lot of time managing the balance sheet, despite the fact that it doesn’t represent their company’s scarcest resource. Financial capital is abundant but carefully managed; human capital is scarce but not carefully managed. How can we manage human capital better? Measure it.

Human Capital 15

Human Capital Management Company ROCE 15