Next Level Blog
FEBRUARY 1, 2022
Back in my own days as an executive, I was hugely influenced by a book called The Discipline of Market Leaders. The authors argued that companies had to pick between one of three paths to value creation and success in the market – operational excellence, customer intimacy or product leadership.
Next Level Blog
APRIL 14, 2017
In the meantime, the airline’s market value dropped by almost a billion dollars and a Boycott United movement emerged. That didn’t go over well and the outrage increased. It was at that point that Munoz’ statements evolved into a full mea culpa expressing “shame” over the mistreatment of the passenger.
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Next Level Blog
DECEMBER 1, 2010
. On a trip to see a client in 2005, I flew into Newark and took the trains to Lower Manhattan. As the PATH train emerged from underneath the Hudson, I realized that we were coming up through the foundation of what used to be the World Trade Center. My first view of Ground Zero was from within it.
Next Level Blog
AUGUST 11, 2010
Last Friday, Hewlett Packard announced that its CEO, Mark Hurd, had resigned after an internal investigation showed that he had submitted false expense reports related to time that he spent with a female marketing consultant to the company. As the New York Times reported , the consultant first filed sexual harassment charges against Hurd.
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