QAspire

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12 Critical Competencies For Leadership in the Future

QAspire

In recent years, we have seen disruption of market leaders like Kodak and Nokia amongst many others. Deloitte’s Human Capital Trends 2015 reports that softer areas such as culture, engagement, leadership and development have become urgent priorities on a CEO’s desk. First, let us look at these shifts. that we used otherwise.

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Quality & Improvement: From “Experience” to “Advocacy”

QAspire

So, quality is a moving target – each time a customer comes back to you, you need to deliver similar or better quality (of products, services and experience), you need to demonstrate improvement, care enough about them, stay on top of market trends and keep changing the rules of the game (innovation).

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