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Moving Beyond Company Organization Silos: Lessons from the Aviation Industry

Leading Blog

That’s a shame because the aviation industry as a whole still continues to be an industry model for how to operate with extremely high reliability despite having a highly fragmented set of organizational entities. The biggest challenge for companies when it comes to operational excellence is siloed behavior. Recall how the U.S.

Industry 269
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Benefits of Communication Training for Businesses

Strategy Driven

A study by the Harvard Business Review reveals that prioritizing effective communication amplifies collaboration and innovation, propelling companies 50% ahead of competitors. Effective communication training transcends internal operations, enriching client interactions.

Training 114
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The Best Leadership Books of 2022

Leading Blog

Smart Growth : How to Grow Your People to Grow Your Company by Whitney Johnson (Harvard Business Review Press, 2022) Growth is the goal. Rumelt (PublicAffairs, 2022) What passes for strategy in too many businesses, government agencies, and military operations is a toxic mix of wishful thinking and a jumble of incoherent policies.

Books 368
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Are You Squandering Money on Acquiring Rather than Retaining Customers?

The Practical Leader

That’s the question headlining a recent article in Harvard Business Review. In fact, our operating expenses associated with service have gone down because we’re more streamlined, and we limit friction points and errors.” We know that satisfied customers lead to higher revenues.

McKinsey 124
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Listen Up: The Top 10 Best Leadership Podcasts for 2024

Experience to Lead

HBR On Leadership Perfect for professionals seeking advanced leadership insights and strategies from Harvard Business Review’s renowned experts. The “HBR on Leadership” podcast, presented by the Harvard Business Review, is a goldmine of wisdom for those looking to become a better leader.

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Eric Jacobson - Untitled Article

Eric Jacobson

Another CEO we know makes failure part of the review process, asking executives to describe recent failures. All four authors are partners or senior partners at McKinsey & Company. Arora has held various operational and leadership positions with Apple, Sun Microsystems, 3M Groupon, and Staples. He is based in Copenhagen.

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How Digital Winners Set Direction, Learn, And Adapt

Eric Jacobson

Another CEO we know makes failure part of the review process, asking executives to describe recent failures. All four authors are partners or senior partners at McKinsey & Company. Arora has held various operational and leadership positions with Apple, Sun Microsystems, 3M Groupon, and Staples. He is based in Copenhagen.